Online customer portal for selecting and ordering motors
This company has updated its customer portal (photo), simplifying how engineering, purchasing and maintenance teams manage drive systems from start to finish. These enhancements help users work more efficiently and with less friction when selecting and ordering gear units, geared motors, variable frequency drives (VFDs) and other drive components. The company has also created a comprehensive tutorial video for a guided overview of the new features. This release introduces a redesigned configuration experience that speeds up the process of building systems tailored to a user’s specific needs. The enhanced Product Search and Product Configurator tools allow filtering by output speed, torque, power, motor efficiency, housing design and more — with real-time updates based on user specifications and regional requirements. Formal quotes, CAD files, pricing information and technical documents can be generated from the portal. For existing units, access to process manuals, certificates and parts lists can be obtained with the serial or order number, or by scanning the QR code. Exploded-view diagrams and complete material lists help locate components like gears, seals, bearings, motors and inverters (VFDs). — NORD Gear Corp., Waunakee, Wis.